Strain and Sleep Processing Latency

Incident Report for WHOOP

Resolved

This incident has been resolved.
Posted May 02, 2024 - 17:30 EDT

Update

We are continuing to monitor for any further issues.
Posted May 02, 2024 - 17:09 EDT

Monitoring

A fix has been deployed. WHOOP data is catching up.
Posted May 02, 2024 - 16:31 EDT

Identified

The team as identified the issue and is working to apply a fix.
Posted May 02, 2024 - 14:07 EDT

Investigating

WHOOP is currently behind in calculating Strain and detecting Sleep. We are currently investigating the issue.
Posted May 02, 2024 - 13:01 EDT
This incident affected: Mobile App Features (Core App Features, Data uploads & processing).